Blackpool Pleasure Beach Reviews

Firstly I have been going to the Pleasure Beach since i can remember and the past 30 years we visit at least 3 to 6 times a year. Always loved it. This year I ended up paying £143 approx for 2 adults, a 15 year old and an 11 year old. Got there to be told we have to use the phone to get on each ride which slowed down everything even more so after lunch time. As I'm diabetic I needed to eat I decided to treat everyone to a Burger King only to be told they don't now accept cash. The lady who took the order then had to cancel due to not having my wallet on me was very rude and her attitude was childish. We have to leave the park to find somewhere. Ended up at the velvet coaster. We got back in and the staff were extremely unhappy due to the phone use to get in and people complaining. Felt sorry for them to be honest with the grief they were getting. Eventually we wanted a drink as it was hot and surprise surprise you now have to buy a card to put money on to buy food and drinks. The lady accepted my money to buy a card but to buy food. Moronic. I have the card with a Tenner still on it.. Pointless. I wont be visiting again until things change for the better for the people who visit it.

I would not try & go back onto the Pleasure Beach if I was paid. Just this wk end we decided to venture onto the Pleasure Beach to pay £5 just to walk round, we haven’t walked round since it was free. We were greeted with a lady telling us it’s £46, it’s absolutely disgusting! 😡 this is spoiling it, what about the people who go with grandparents, they don’t want to go on rides but have to pay £46 each just to take children on, if you go with a family of 3 you’re talking £212 everything is so expensive now in the current climate, how can you justify charging people over 12yr old £46 just to walk round if that’s all they want to do??? Can someone Explain? This could spoil the Pleasure Beach altogether it is just greed.

What a truly fantastic attraction. It has an incredible range of rides, both hi-tech and historic. An amazing array of roller coasters (of which Icon is the best, in my opinion). Some of the world's best dark rides. A great children's theme park (Nickelodeon Land). The food is much better than most theme parks, with a good choice, and some very nice eateries for a theme park (that would put many London venues to shame). Then there are the shows. The Hot Ice Show is the best and is a really uplifting experience and a genuinely spectacular production. There are also two really upmarket 4* hotels on site. I found the staff in all parts of the Pleasure Beach to be friendly and the queues to be shorter than at other theme parks. All in all, I could not fault this attraction.

What a complete rip off did not pay to go in, as enterance charge was extortion, took our grandson but refused to pay what they were asking, you had to pay the full price even if you did not go on anything, Remember the last time we went in about 20 years ago the place was free to enter and it had a fantastick atmosphere and thousands there not any more, think they have killed Blackpool as a resort.

Shocking that the park opens at 10 but none of the rides do. We were in 9:50 & the big one put a sign up that it wouldn’t open to 11am because they are behind with their checks 😡😡

By far the worst company to work for not only do they not treat staff well they fail to train their staff on what the can and can not do for instance if someone was sent home and went for a drink but wasn’t supposed to was supposed to leave the premises straight away they should make that clear rather than saying we don’t need you in today you can go home they also do not like when you have time off due to your own health problems they complain about wanting to train you on other rides yet keep training you on the ride your signed off on it’s an absolute joke they also pay less than what their staff deserve

I can talk about this park on two different fronts.

For starters, from a consumer point of view the theme park isn't bad...

I'd say the ticket prices are slightly extortionate for what you get. Some of the food isn't terribly priced either. There is a wide range of attractions from a simple arcade with a mix of modern and old fashioned machines as well as iconic rollercoasters such as the Icon and the Big One which I both absolutely loved. In terms of photographs, those are also quite extortionate AND some of the professional photographers have the same standard of work that I may have, and its just a hobby for me.

Finally, there is the employment and other features within the park.

DO NOT EVER WORK AT BLACKPOOL PLEASURE BEACH. Management is a complete mess.

1. The wages they pay are extremely low so it can be understandable as to why they constantly have staff shortages.
2. There isn't much staff benefit nor care whilst in work particularly for the Ice Rink.
3. Most of the HR staff and the CEO herself have a terrible reputation.

So it's a solid 2/5 for me. There are so many improvements that could be made yet this Park is still iconic and one of my favourites due to some of the brilliant rollercoasters and amusements.

Had a great time,all staff are polite and nice especially a big thanks to Callum,Carl,Matt and Ben who work on the infusion for making our day laughable and better~from the two girls at the front💖

Been a few times with the kids. Avoid the peak season and you don't have to wait long for the rides. Very cheap if you use your Tesco Clubcard vouchers.

I love the rides. That's why I come. That's where the positive experience ends.
Normal queues, whilst advertised as 30 mins wait, are in fact closer to 90 mins wait.
Really - the only way to enjoy this place is to get a speedy pass, ideally the VIP speedy pass. Of course now you're paying double. Ok - no big deal, work with your budget and absorb the hidden cost, I'm happy to do that.
Now - what I then expect from this is a seamless experience. You get nothing of the sort. You can’t use your VIP speedy pass on the app. Why even bother developing an app when it’s not geared up for using all your features? Had to do it through a browser. No biggie, but it all goes to show how bad this place is run. Your app developers ripped you off so now you’re ripping me off to recoupe the cost, eh?! Anyway, moving onto the main reason I am giving one star.

Specifically, I went BPB and paid for the entrance and the VIP speedy pass. Not much change out of £100, but, as stated, I was expecting that.
Towards the end of the day - I booked for one final ride. The app tells me - wait 4 minutes and then head to the ride. I walked while that timer elapsed, and when I got there, the door was closed. I had an exchange with a jobsworth on a power trip - "we close at 9!". I explained that I was able to book the ride, so why not honour it. "no, you're a couple of minutes late" - spoken with a condescending tone and a smirk. I chose not to continue this conversation with this person as he clearly wasn't to be reasoned with. Btw the time was indeed 21:02. However, I clearly booked it around 20:56. The app let me book it and I assumed that meant the VIP pass would be honoured. If that's not the case, then turn off your booking system 5 mins before the ride closes and people will know the ride is closed. It's very simple. The "VIP" bit clearly means nothing. I mean TWO minutes?! We simply got delayed during our walk because there were a lot of people coming off the rides. A little bit of common sense and understanding from your member of staff really wouldn't have gone amiss.
We even paid for a hotel room in Blackpool so that we could come to BPB on one of the late night opening days; just so that we can enjoy the park to the full. So this trip had a considerable cost attached to it.


I also contacted them about this. No response. In case you're reading this, BPB, the only acceptable option here is a full refund, since you ruined our day. That’s ok though, I’ll be going through my credit card company to recoup the cost. Thanks :)

Me and my oartner took our 2 year old Ridiculous how much it cost. I spent £118 for my 2 year old to go on about 8 rides. Absolutely scandalous

Blackpool pleasure beach is great however the refund policy is a joke if you prebook.I booked for 5 family members two days prior to going as I was on holiday. It was my sons birthday unfortunately he was very poorly with a sickness bug as well as my other son which meant my partner could not attend as well so I spent £171 pounds for 2 of us to go. The policy is no refunds at all which considering the circumstances isn’t great I would have just taken a trip on a different day if they offered a possible resolution.
A change in the policy wouldn’t hurt so people don’t have to worry about making plans and losing a significant amount of money due to unforeseen circumstances.

I went to the park years ago paid to get only 6 pounds but I had to pay to go on the rides did not mind that as it was some I wanted to do . On the 21th of may this I toke my wife and 3kids they wanted 250 for us to go in I just like to say only 3 wanted to go on the rides my self and wife wld of need to pay full amount just to walk round which I think is wrong in the end we went to south pier and central pier which my kids had more fun the park is still the same as when I went 25 years ago 🙁

Avoid this place it is not worth the money. you will pay massive amounts of money to queue all day. Spend the money in the arcades you will enjoy it more. We paid £70+ to go on two rides, get soaked then had to leave.

There is no hurry for them to get you off and on the rides, they already have your cash.

Very overpriced for what you get and the park needs updating .Most of the rides are still the same from my younger days and need replacing.However all the staff were friendly and helpful and the queues when visited were minimal allowing us to ride many times .However if when busy it would definatly not be worth it and not as fun.Also there should be a option for people who are not going to go on the rides to get in without paying as they can't access the rides anyway as you have to scan to get into the ride and it shows the person's photo anyway so it's just the paying person who can access the ride any way